What is te for hot water heating. Thermal energy is heating or hot water

The main advantage of a direct-flow water supply system compared to a circulating water supply system is its simplicity. It lacks water coolers, recycled water pumping stations, additional pipe networks and other facilities. If there is no need for purification of industrial waste water, then the entire cold water supply will consist of a pumping station and a system of supply and discharge pipelines. The advantage of a circulating water supply system is that a significantly smaller amount of water is supplied from the source than with a direct-flow system; this amount of water should only compensate for its losses from evaporation and wind-blown droplets from the coolers and the water consumption for cold water purge, which depends on the quality of the added water. and how it is processed. As a rule, the amount of water added to the system does not exceed 5% of the flow of recycled water. With circulating water supply, the diameter of water conduits, and hence their cost, is significantly reduced, the size and cost of water intake facilities are reduced, and pumping stations the first rise, the consumption of energy required to supply water to the territory of the enterprise, it becomes possible to use sources with a small water flow rate for industrial water supply, the cost is noticeably reduced treatment facilities for additional water. With a circulating system, much less waste water is discharged into the reservoir than with a direct-flow system. In this regard, the task of protecting water bodies from pollution is facilitated. sewage, the size and cost of treatment facilities and pipelines that discharge waste and treated water are reduced.

Hvs in the receipt what is it

It is unacceptable to change the names of these services, although some regional housing and communal services arbitrarily enter such lines as “DHW heating”, “DHW make-up” or “DHW and cold water disposal” in their payment receipts. It is not at all necessary for the consumer to know how much water heating costs, the final amount that is presented for payment is important to him.

Is it legal to pay for water heating on a receipt in 2018

If the legitimacy of the appearance of an additional line “water heating” in the receipts is in question, in order not to overpay for heating, it is recommended that you first contact the Criminal Code with a request to explain what this item means. The appearance of a new line in the receipt is legal only on the basis of the decision of the owner of the MKD premises. In the absence of such a decision, a complaint should be written to the GZhI. After filing a claim with the Criminal Code, you must provide a response with explanations within thirty days. In case of refusal to justify why such a service is prescribed in the receipt, a complaint should be filed with the prosecutor's office with a lawsuit in court. In this case, if you have already paid the amount indicated in the receipt, article 395 will serve as the basis for the claim. Civil Code RF. If a refund is not required, but you still have to pay for services that you are not getting, file a claim to exclude the "heating water" line. In this case, it is worth referring to Article 16 of the Law "On Protection of Consumer Rights".

What is DHW in a receipt

It turns out a vicious circle - many residents often do not pay for hot water due to its low temperature, or even refuse this service, switching to water heating electric boilers. And the enterprises of the heating network cannot carry out repair work, because. the debt of the population to pay does not give them an inflow Money.

Is it legal to pay for hot water supply (hot water supply) in the receipt is divided into 2 points of payment: 1 - water supply (I have 331 rubles); 2 - its heating (1100 rubles)

the cost of heat energy losses in pipelines on the site from the facilities where hot water is prepared, including from central heating points, including the maintenance of central heating points, to a point on the border operational responsibility the subscriber and the regulated organization if such losses are not taken into account when setting tariffs for heat energy;

What is hot water, cold water and sanitation in utility bills

List of services to be paid by tenants apartment buildings, is clearly defined by Article 154 of the main industry document - the Housing Code. Homeowners and tenants are required to pay for housing maintenance and repairs. In addition, they are responsible for paying for the following services:

What is cold water for hot water in the receipt

The component for cold water is the volume of cold water (CWS) for the needs of hot water supply. In the presence of individual metering devices (meters), this component is determined - according to the readings of the hot water metering device (DHW), in the absence of an individual metering device - according to the standard, i.e. 3.5 cubic meters per 1 person. per month.

What does the abbreviation HVS DPU mean?

The nuance is that if accounting is maintained by an enterprise, then it will write off all kinds of losses in water and its temperature (for example, breakthroughs, leaks) to consumers, and they will pay for it. If a house-wide meter is installed in the house, then residents will pay for the water and heat that entered the house.

A few years ago, a new line appeared in the receipts - water heating. Many people don't know what this service is and why they have to pay for it. After all, before payment was made only for warm water. Therefore, many do not want to pay double fees. However, non-payment of the money indicated in this column leads to the appearance of debt. Since the amount for heating water in receipts is charged for a separate service.

Hello, dear visitor of the portal! Unfortunately, the article discloses only a typical answer to your question. For a private issue, write to us. One of our lawyers immediately and completely free will advise you.

Heating in the account what is it?

What is heating is one of the most frequently asked questions. The document has 2 columns for thermal water supply (DHW) and heating.
What is DHW - this is hot water supply. But people don't understand why they have to deposit money twice. But in fact, everything is different. DHW is not warm water, but heat energy, which is spent by housing and communal services to bring the liquid to the desired temperature. Therefore, a double tariff was introduced for hot water supply and for the spent energy.

This tariff was set due to the fact that in order to achieve normal temperature, additional energy is expended. Previously, fuel consumption was not taken into account when calculating utility bills, and money was collected for this only during the heating period.
Because of what, during this period, people's expenses for heating and heating increased greatly. To prevent people from drastically increasing costs, the Government divided the costs spent on achieving normal temperatures for the whole year.

Is it legal to charge for this

Seeing an additional column in the check, people think if it is legal. Some immediately turn to the company's employees and clarify what the new column means and why you need to pay. And some just don't pay for it.

However, such actions of consumers will be considered illegal, since the obligation to pay for water heating is specified in the articles of the Housing Code. Also, the legitimacy of demanding payment for this is also indicated in Decree of the Government of the Russian Federation No. 354 of June 6, 2011.

What if the equipment breaks

If the heater breaks down, then utility bills for warming up will not increase or decrease. Therefore, it is important to quickly return it to duty. In this situation, payers must immediately inform the employees of the management company about the breakdown. After receiving the application, the legal entity must immediately send specialists to restore the operation of the water heater.

It is also the responsibility of the tenants to purchase the equipment.

How to determine the cost yourself

The cost of heating cold water is indicated in the receipt. For cold and hot liquids, calculating the total amount is quite simple, but few people know how to calculate the amount of payment for an additional service.

How is water heating calculated in the bill in summer and winter, and what data will you need to know:

  1. Be sure to know what tariff is set in the region.
  2. What losses did the management company suffer to transport the resource.
  3. How much energy was actually used to reach the required temperature.
  4. How much resource is consumed each month.

Not all managing organizations provide such data to residents of apartment buildings. However, any person can request this information from the HOA or the Criminal Code, and employees legal entity are required to provide reliable information on payment for services for the supply of an apartment.

If you refuse to respond to the request, the applicant may file a complaint against the employees of the management company with Rospotrebnadzor. Having received all the necessary data, you can independently calculate and compare the heating bill indicated in the bill.

Calculation of the total amount in 2018

Heating is the most expensive utility service. This is due to the fact that special heating devices are used for heating, which consume a lot of energy.

To calculate the amount of payment for heating for hot water supply, it is necessary to determine how much resource has been spent, for this you need to take readings from the meter or make a calculation for hot moisture, if it is not there. The calculation of the amount of remuneration for DHW heating is made according to the following formula:

P gv \u003d Vgv × Txv + (V v kr × Vi gv / ∑ Vi gv × Tv kr)

V hw - the volume of hot water consumed during the billing period (month) in an apartment or non-residential premises

T xv - tariff for cold water

V v kr - the amount of thermal energy used for the billing period for heating cold water at independent production hot water management company

∑ Vi hw - the total volume of hot water consumed during the billing period in all

T v kr - the tariff for thermal energy in the premises of the house.

The rate set in the region is multiplied by the standard of heat required to heat a cubic meter of liquid. The resulting figure is multiplied by the amount of resource consumed.

For residents who do not have a meter, the calculation must be made as follows: the standard is divided by the number of residents in the house (apartment).
The resulting result will not be accurate, since the management company also adds the costs spent on the repair, maintenance and maintenance of special devices.

Utility bills for heating hit homeowners' budgets hard. In connection with what people do not want to deposit money for no reason. And the appearance in the paper of a new column for heating always raises questions, especially if you have to pay a rather large amount for innovation. Heating recently appeared on the receipt, which is why many people still have not figured out why they have to pay for it separately, because they already pay for water supply.

Payment for hot water is one of the main items of expenditure for apartment owners in MKD. Management companies regularly receive questions both on the calculation of fees for this service and on current tariffs. In the article we will deal with all these points and provide a useful reference material, including a table with tariffs for hot water updated in 2019 in Moscow.

Many consumers are still surprised by the appearance in the payment for housing and communal services of the position “heating water”. This innovation appeared a long time ago - in 2013. According to Government Decree No. 406 of May 13, 2013, in houses with centralized system water supply, payment should be made at a 2-component tariff.

The traditional hot water tariff was divided into two parts:

  • cold water consumption;
  • heat consumption.

For this reason, a line appeared on the receipt indicating the amount of heat spent on heating cold water. It seems to many that payment for this heating is illegal, although it is indeed legitimate. Head of Expert Support help system"MKD Management" answered the question of how to calculate the DHW fee for different categories of houses? .

The innovation was required due to the fact that residents additionally use an unaccounted amount of energy. Towel dryers and risers are connected to the hot water supply system, which consume heat. These costs were previously not taken into account when calculating the payment for CU. It is allowed to take money for heat supply only during heating season, therefore, air heating due to the operation of a heated towel rail as a utility service was not subject to payment. The way out was found precisely in the form of such a division of the tariff into two parts.

For a better understanding, it is worth describing the situation with DHW heating in numbers. If nothing else is required from cold water except purity and pressure, then with hot water everything is a little more complicated. In the case of hot water, another parameter is added - temperature. The supplier must withstand it, otherwise complaints are received, an inspection is scheduled, and if violations are confirmed, the fee is reduced. For hot water, the temperature must be at least +60ºС.

The analysis revealed that the heating of hot water circulating through pipelines consumes about 40% of the heat generally required for domestic hot water supply. Coming from the supplier hot water is not consumed in full and is sent through the return pipe to the heat exchanger, where it is heated by boiling water supplied to the house. As it passes through the pipes, it cools down. If little water is consumed in the MKD, then heat losses can reach significant values, and the payment made by the owners at a single-component tariff will not be enough to pay off all costs.

Dividing the tariff so that the cost of heating water is taken into account separately was the solution to this problem.

Table of tariffs for hot water from July 1, 2018 in Moscow

The introduction of a new tariff system in Russia, which implies payment for hot water heating, is taking place gradually. The decision on this is made at the regional level, so news about the transition to a new system periodically appears. For example, a 2-component tariff for hot water was introduced in the Altai Territory at the beginning of July 2018. Let's describe what this division looks like.

  1. Cold water for hot water. The calculation of payment here is quite simple - water passes through a “hot” meter, its volume in cubic meters is fixed and multiplied by the cost of cold water at the current rate.
  2. Heating, that is, the thermal energy spent on providing domestic hot water. Here, the calculations are made somewhat more complicated - the cubic meters calculated by the meter are multiplied by the standard for heating water, as well as by the cost of a gigacalorie.

A separate explanation is required for the moment with the standard for heating cold water for hot water. It is understood as the amount of thermal energy that is spent on bringing a cubic meter of water to the required temperature. This standard is approved at the level of the body working in the regional administration, dealing with the regulation of prices and tariffs.

If in the Altai Territory the transition to 2-component billing took place on July 1, 2018, then in the Chelyabinsk Region it happened earlier. In some regions, the system is already working, in others the transition is still being postponed. For example, in the Volgograd region, the introduction of a new system was decided to be postponed until January 1, 2020. Up to this point, the cost of the service will be charged according to the previous principle - simply for the volume consumed, depending on the tariff for 1 cubic meter of hot water.

The transition to a two-component tariff is a federal initiative that provides for a certain freedom of action for the regions. New system over time, it should start working throughout the country, but now the subjects have the right to already start working with it or postpone this moment. For example, by a recent decision of the Government, the deadline for adopting heat consumption standards for heating cold water for hot water supply was postponed to the beginning of 2020.

The table shows the tariffs for hot water in Moscow, taking into account the increase that occurred from July 1, 2018.

The tariff rate for hot water supply for Muscovites does not include a commission that payment system operators and banking organizations charge for their services when they accept this payment. According to established practice, the specified tariff will be valid for 1-2 years, after which it will be increased again to overcome inflationary fluctuations.

As you can see, Moscow currently uses a one-component tariff for hot water supply, at which consumers pay for the service in the amount of consumed cubic meters according to installed meters or, in their absence (which is already rare today), according to the standard.

How much have water heating bills gone up?

In the capital, as in many other cities, since July 1 this year, the cost of a number of utilities has increased. According to the order of the Moscow government, the average growth should not exceed 5.5 percent, while there was no increase at all for individual positions. If we talk about hot water, then it has become more expensive for citizens living in "old" Moscow by 4.4 percent, and now its price is already mentioned 188.53 rubles per cubic meter.

Hello! please help me figure it out. Our HOA changed the Criminal Code. The new Criminal Code charges us a fee for hot water, referring to the methodology from Decree P No. 354 .. The fee for hot water in our receipts is divided into two parts, individual consumption and ODN, and consists of 2 lines: HOV and heating. There are no problems with the first line in individual consumption .. there is the volume (according to the meter in the apartment) and the tariff ... but they calculate the heating (i.e. the number of Kcal for heating) based on the general house water consumption (according to the house meter) and calculate the share of my calories based on the amount of HOB on my counter. It turns out 0.74 calories (for my 6 cubes) and the fee in the line of individual consumption in the new receipts has doubled. The previous company calculated more simply, they simply took my consumption of CHOW by the meter and multiplied it by the approved standard for heating 1 cubic meter of water 0.0615. and the difference between the general house expense and the amount according to the tenant's counters was scattered in parts of the ODN in proportion to the area. In the new receipts, the basement with ODN is reset to zero ... that is, as I understand it, new company considers us all together without sharing the general needs of the house and the intra-apartment ones .. or am I mistaken?
I revised Decree 354 .. and did not find a formula there according to which hot water supply should be calculated in apartment buildings with centralized water supply (open scheme) .. help me figure it out .. are the actions of the new Criminal Code legal? Thank you!

Hello Natalia!

To begin with, as our President Vladimir Putin likes to say, "let's separate the flies from the cutlets: flies - separately, cutlets - separately!"
In our case, “cutlets” we will have a hot water supply (DHW) scheme for your home, and “flies” - what and how the new Criminal Code thinks. We will deal with the "flies" in the second turn.
To begin with, we will deal with the "cutlets":

Please specify:
At the beginning of the letter, you write: "... The payment for hot water in our receipts ... consists of 2 lines: HOB and heating ...".
As far as I know and understand the heat power engineering of housing and communal services, such a division of the payment for hot water supply is applied with a CLOSED heat supply system - in which two pipelines (direct and return) for heat supply (heating) go from your quarterly boiler house (or from a CHPP), and water for hot water supply is heated by part heating water in water heaters (boilers) located in each house (or group of houses).
Do you have a hot water boiler in your house?
With regard to payment for hot water supply with a CLOSED heat supply system: regulatory and technical documents allow two methods for calculating and paying for hot water supply, depending on which method is more suitable for the specific conditions of the city, from the calculation system adopted in the city between house management companies, Teploenergo and Vodokanal, or which is more "liked" by the authorities and accountants.

First:
the payment is taken under the “hot water supply” item, which includes the amount of payment for heat received from the boiler house and spent in the boiler for heating water, plus payment for cold water supplied by Vodokanal and then heated in the boiler and used by residents. Then this payment from all residents, received by the house management company, is divided by accounting between Teploenergo and Vodokanal according to the rules known to them.

Second:
The fee is charged in two ways:
- “hot water supply” is a payment for the heat received from the boiler house and spent in the boiler for heating water. As a rule, this money goes directly to Teploenergo without "shrinkage and shrinkage" in the management company;
- “cold water for hot water supply” - payment for water supplied by Vodokanal and then heated in a boiler and consumed by residents. As a rule, this money goes directly to Vodokanal without "shrinkage and shrinkage" in the UK.

If there is a charge for "cold water for hot water supply", then the charge for "hot water supply" should be reduced by the same amount.

However, at the end of the letter you write: “... I didn’t find in Decree No. 354 ... the formula by which hot water supply in MKD houses with centralized hot water supply should be calculated (open scheme)”
OPEN DHW system- this is a system when water for hot water purposes is heated in a boiler room (CHP), goes through a separate pipeline and is then distributed through the water taps of the MKD. In this case, the payment for hot water supply is determined in accordance with clauses 1 (for an apartment equipped with an individual meter) and 10, 13 (for one unit in a house with a common house meter) of Appendix 2 "Calculation of the fee for public utilities» Decree No. 354.
What is the DHW system in your house - CLOSED or OPEN?

Natalia! Let's move on to the "flies".

Unfortunately, according to the figures and reasoning you presented, without having before your eyes (in your hands) the texts of your letter to the Criminal Code with a demand to provide you with written explanations on the problem of calculating the payment for hot water supply and the corresponding answers of the Criminal Code, it is very difficult to give you an intelligible answer.
If you did not write such a letter, demand that the Criminal Code provide you with explanations on the basis of which documents the calculations were made, indicating their names, articles and clauses, including calculations according to the forms of the relevant clauses 1, 10, 13 (or others, according to who made the calculations?) Appendix 2 "Calculation of the amount of payment for utilities" of Resolution No. 354.

In your letter, refer to the Housing Code of the Russian Federation, the “Information Disclosure Standard for Organizations Operating in the Field of Management of Apartment Buildings” (approved by the Decree of the Government of the Russian Federation of September 23, 2010 No. 731), as well as paragraph 31 of the “Rules for the provision of communal services to owners and users of premises in apartment buildings and residential buildings ”(approved by Decree of the Government of the Russian Federation No. 354 of May 6, 2011):
“…31. The contractor is obliged:
... e) DIRECTLY AT THE CONSUMER'S APPLICATION, check the correctness of the calculation of the amount of utility bills presented to the consumer for payment, debts or overpayments of the consumer for utilities, ... and immediately, based on the results of the verification, issue to the consumer documents containing correctly calculated payments. The documents issued to the consumer at his request must be certified by the signature of the head and the seal of the contractor.

The course of our further considerations and actions will depend on your answers.
Good luck with your DHW bill!

reply from Yury Kalnin

Uv.Yuri, hello! Thanks for your reply. There are no boilers in our house. We have in the entire Avtozavodsky district open system hot water supply. And in many companies, hot water supply is divided into two lines: hot water and heating. (my mother lives in the next quarter, 9th floor. MKD they have hot water in one line .. tariff 109, / 83 r \ m3)
I found a website with Decree of the Government of the Russian Federation of November 8, 2012 No. 1149, which introduces tariffs for open and closed water supply systems. http://kongilfond.ru/?ELEMENT_ID=1391 .. and explains that with an open system, the tariff consists of two articles HOB (heat carrier) and heating (heat energy) ..
In addition, on the website of our thermal power company "Tevis" they posted tariffs for 13 years http://www.tevis.ru/index.php/2010-10-20-13-56-47/2011-04-19-12 -44-47/-2013 they refer
by order of the ministry Samara region No. 418 http://www.minenergo.samregion.ru/norm_base/prikaz_regulirovanae2013/prikaz_regulirovanae2012/5995/ paragraph 43 there speaks of setting a tariff for Togliatti (open system) and there is an application with tariffs for heat carrier and heat energy. so it doesn't look like you're digging around here...
I am more outraged in our receipts by the method of calculating the heating line (number of Kcal) in the individual part.
Yesterday I was at the chairman of the HOA. She explained to me that she herself refused the standard for heating 1 cubic meter of water, and agreed with the Criminal Code to count on the fact of consumption. that is, in our receipt for February
water consumption HOV according to the total meter 1081 m3...
total kcal 127
according to an individual meter in our apartment HOV - 6.3 m3
standard for chemical warfare - 27.27 rub/m3
calculation of Kcal (individual) is as follows:
127/1081 x 6.3 = 0.74 cal
respectively 0.74 x 1058.46 = 783.4 ..
plus 6.3 x 27.27 = 171.8
TOTAL for 6.3 m3 payment for mountains. water 955 R.
cube of water 151 rub.
I must say that we are renting this apartment. Nobody is registered in it. Therefore, as the chairman of the HOA explained to me .. in our ODN, if the overspending is proportional to the area, it is distributed .. and if the savings are proportional to the registered people ... that is, we have zeros.
I told her about Decree 354 that it is necessary to separately calculate the individual expense and ODN .. she asked me to explain where such a calculation method was found .. She answered me that our house does not fit any method because we have common house meters for HOV and for heat... :-)
Today I want to ask her for a copy of the contract with this Criminal Code and I will write a letter to the Criminal Code (as you recommended to me).
I have a question: can they refuse me because I am not the owner of this apartment and am not registered there. Thank you.
Best regards, Natalia.

reply from Natalia

Hello Natalia!

I understood this: Avtozavodskoy district is a district of the city of Togliatti ?, since from the years you mentioned. Samara and Togliatti Avtozavodskoy district is only in Togliatti.
Then you and I are fellow countrymen - in my youth I lived for about 15 years (in the 60s and 70s of the last century) in Togliatti and worked at the Togliatti thermal power plant. My wife still visits Tolyatti twice a year to visit her sister and numerous relatives - just tomorrow she is going by bus to your city.

From pleasant memories of youth, let's move on to business.
To your last question: "... can they refuse me because I am not the owner of this apartment and am not registered there?" I will answer this way: if "they" do not want to get involved with the "annoying truth-seeker", then they may well "kick" you legally. But you do this - write letters on behalf of the owner of the apartment - of course, warning him about it.

While I delve into your numbers. For some reason I can't "get my head" into the "method" of the chairman of the board of your HOA. She's kind of smart. It would be nice to have a payment document (invoice-receipt) in front of your eyes.

Please use in your letters only the generally accepted wording and abbreviations of the technical values ​​used in the laws and NTD for housing and communal services.
For example, chemically demineralized water in the energy sector is “chemically demineralized water”. What do you mean? Cold water? If we are forced to use our own abbreviations to shorten the text, it is advisable to make an appropriate transcript (do not be offended by the old grumbler for "moralizing"!)

I will also get acquainted with the Decree of the Government of the Russian Federation of November 8, 2012 No. 1149 mentioned by you, the tariffs of the heat and power company Tevis, the order of the Ministry of the Samara Region No. 418 and other documents of the housing and communal services of Togliatti.

I am aware of this document: Guidelines(MR) for the calculation and collection of payments from the population for housing and communal services "Gosstroy, LLC" Scientific and Consulting Center for Housing and Communal Services "(" NCC Housing and Utilities ") Moscow 2003, and in it clause 3.3 "Heating and hot water supply".
The content of the above MRs, as well as your answer, confirms my opinion that the procedure for calculating standards and tariffs in the regions, including (possibly) in the Samara region, is determined by professional competence, understanding (or stupidity), decency (or meanness ), honesty (or greed) of the developers and approvers of these standards and tariffs, and often the degree of corruption and “merger in financial ecstasy” of the authorities, resource supplying organizations and management companies. We hear and see a lot about this in the media.

Natalia! Do not you consider it appropriate and convenient to continue the exchange of information-consultations on hot water supply (and on other issues of housing and communal services) by e-mail. addresses? If you kindly ask the administration of this site (E-mail [email protected]) send me your email. address, I will answer you and you will have my address - it will be more convenient than asking and answering for housing and communal services.
It will be possible to transfer files - for example, with receipts for housing and communal services (to assess the correctness of accrual), letters to housing and communal services and answers to them, texts of documents on housing and communal services, etc. I have a decent archive in the form of files - it’s more convenient to send them, you don’t need to “fill” the text in the response on the site. If you need something - I will send it in the form of files - you are tormented to open, save and read (or delete it as unnecessary).

And once again I repeat my opinion - if you want to succeed, everything business conversation communicate with housing and communal services and authorities in writing (or by e-mail).
Good luck to you!

reply from Yury Kalnin

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