The fact that a joint stock company Tinkoff Bank is a modern and high-tech financial enterprise, no one doubts. Since its registration, this institution has been using a system of so-called remote customer service, and this method is fully justified. To provide the advice citizens need, there is a toll-free hotline for Tinkoff Bank, which operates around the clock, without holidays or weekends.

Tinkoff bank hotline from mobile

Currently, the bank in question specializes in two main areas, namely providing potential customers with plastic cards, as well as accepting deposits. Since the financial structure does not have at its disposal the usual operational offices, the company created and launched an official Internet portal, which contains all the information necessary for customers. Naturally, if a person is unable to find the information he needs, he can use the hotline.

It is extremely important for every individual bank member to constantly keep abreast of events financial enterprise and count on the fact that, if necessary, he will be able to obtain the required amount of information. Since the company does not have fixed offices where you can get a qualified answer to questions about deposits and loans, you should use the hotline number. By dialing the number and connecting with the bank operator, you will always find out all the information you are interested in, and quite quickly.

Room hot Tinkoff lines The bank is also present on the main site. As soon as a bank client dials it, he receives answers to questions of an organizational nature, as well as those related to the implementation of activities for issuing loans. Professional staff dedicated to servicing this or that number are available around the clock and, most importantly, they are truly competent and quite correct.

The way information and various data are provided is closely monitored by the bank's security service. These company employees have the technical ability to listen to and record any conversations.

Another aspect of the security service’s activities is countering a wide variety of fraudulent transactions. A significant amount of time and financial resources are also devoted to this area.

Competence of hotline staff

Judging by the name, this bank service works in the field of providing operational information to clients. Specialists will always help you understand all the existing nuances and subtleties. The structure itself includes several departments in contact with each other, which are responsible for their own specific segment of banking activities, namely:

The procedure for applying for a loan can be completed at any time, and verbally. At the same time, the potential borrower receives clarifying information on the interest rate, as well as on the terms of the loan;
Have you lost your plastic or was it stolen? Call the hotline number and specialists will immediately carry out an operation to urgently block the payment instrument. By the way, you will need to provide your full name and passport details;
You can request data on the balance on your account 24 hours a day;
If you need to clarify the date, as well as the total amount of the next payment, for example, for a loan product taken out, we also recommend using the hotline;
Bank employees will be happy to provide all background information on mortgages, any types of deposits, property insurance and much more.

Support for individuals around the clock

Experts say that the most popular area in which many bank operators have been working for several years in a row remains the registration of deposits through online application submission. At the time of consultation, issues related to obtaining loans, ensuring loan restructuring procedures, as well as the most important points related to the payment of overdue debts.

So, we offer you only the most basic numbers that you can call not only from a landline, but also from a mobile phone completely free of charge:

Phone number 8 800 555-10-10. Operators of this line solve all issues related to receiving, blocking and closing credit cards around the clock;
An equally important line with the number 8 800 555-25-50. Here an individual can be consulted on debit cards;
If you are interested in insurance issues, dial 8 800 755-8000;
Business information - 800 755-11-10.

Free phone number for business support

Entrepreneurs who actively use the bank's services, for the most part, prefer to use exclusive numbers, which are provided individually for a certain category of businessmen. For example, if a person or enterprise decides to register a Tinkoff bank account, then the client will be provided with a personal, highly qualified specialist. An employee of a financial institution personally calls you on your mobile phone with all questions that arise and reports on the completion of the account registration procedure that has begun.

In the future, the system offers to use this phone number using regular phones, as well as a personal account, which can be opened on the company portal. Again, let us remind you that all calls made within our country are completely free.

Conclusion

As we see, the management of Tinkoff Bank is doing its best to ensure that numerous clients have a range of different opportunities to communicate with specialists of the credit institution. Today, the free telephone hotline of Tinkoff Bank provides millions of individuals with constant and highly qualified support around the clock, which makes it possible to resolve issues with high efficiency.

Founded in 2006, Tinkoff Bank is today the only largest Internet provider of financial services in Russia, which operates entirely in online mode no physical branches or offices. In 2016, the bank was recognized as the largest independent online financial institution in the world by number of clients. Thus, all monetary transactions are carried out via customer support numbers or through personal account on the bank's website.

Advantages of servicing Tinkoff Bank

By moving away from physical presence, support workers:

Resolve problems and answer questions quickly and efficiently over the phone or online;
Answer customer calls within two minutes, as well as email requests within 24 hours;
They provide all the necessary information and technical support for bank products and services around the clock, without breaks, holidays and weekends.

In addition, the bank's management is confident that today there is no need to provide financial support for full-fledged physical offices and representative offices of the company. Thus, by completely abandoning them, customer service costs are significantly reduced, which in turn allows us to offer users more favorable conditions. Tinkoff Bank works closely with its partners and offers its customers to use their ATMs and terminals.

How to contact Tinkoff Bank support service

There are several ways to contact call center employees:

In an online chat with a bank employee;
By sending a written request to the postal address of the main office;

Tinkoff Bank head office address: 1st Volokolamsky proezd, 10, building 1, Moscow, 123060 Russia

Submitting a feedback form;
Hotline numbers;
By online call from the website;
By installing the official bank bot in Telegram;
Through official social network communities.

You can apply for a credit card from Tinkoff Bank with a limit of up to 300,000 ₽ and an interest-free period of up to 55 days

How to call Tinkoff Bank

Calls are made 24/7 to the following contacts:

Tinkoff Bank support service: how to contact online

If you are not able to make an outgoing call to all of the above numbers, you can always contact support staff online:

Make an online call from the bank's website, having previously connected the microphone and headset of your device, and also checked their proper operation.
Write to bank specialists in the special chat window.
Send your request via special form feedback:

Open the corresponding section on the official website of Tinkoff Bank;
Specify the type of request;
Describe your problem in detail;
Upload the document if necessary;
Provide personal information – full name, phone number and address email to provide a response within 24 hours;
Check that the entered data is correct and submit the application for processing.

Tinkoff Bank support service on social networks

Additionally, for ease of communication with bank support staff, you can also install the Tinkoff Bank bot in the Telegram application on your smartphone or computer.

Debit cards

Tinkoff positions itself exclusively as an online bank. It does not have fixed offices that you can contact, so all issues are resolved on the website or by phone. The second method is considered the most attractive, as it allows you to obtain information in a condensed and at the same time extremely clear form. Therefore, Bank clients simply need to know the hotline phone numbers.

Calling the Tinkoff hotline number is free. It can be used to obtain information on deposits and credit products, as well as to block a card or change the current tariff. Basic information on all offered products is located on the official website. In addition, this bank tries to present users with the most complete information in advertising videos.

Quality of service

It is worth noting that qualified employees provide advice via toll-free telephone numbers. Depending on how busy the lines are, you can use two numbers:

8-800-555-2550 – deposits and opening a Tinkoff Black debit card;
8-800-555-1010 is a general number by calling which you can block the card, as well as contact an employee of any necessary department. To do this, just use the voice menu items by pressing the numbers corresponding to the question that has arisen.

These phone numbers are free when calling from a mobile phone. The exception is calls in the roaming zone; in this case, charging is carried out in accordance with the conditions of the mobile operator. A call to the bank's consultants will help resolve issues such as:

Registration credit card. This action can be performed remotely, and verbal communication indicating your data is sufficient to receive plastic. At the same time, the employee will advise on current tariffs and methods of loan repayment.
Managing an existing account. You can find out your account balance, report the loss of your card and order a new one.
Clarification of the payment schedule. If you have a loan from this bank, you can clarify the due date of the next payment, as well as its full amount.
Obtaining reference information. The service was created to provide full consultation to existing and potential clients. The support service gives detailed answers to questions from potential clients who are “just interested,” voicing all the numbers, both on deposits and on insurance, credit products, and mortgages.

The employees of this credit institution are quite competent in their field. The wait for a connection is usually short. For everything questions asked you can get concise, clear and accurate answers, while employees do not abuse clients’ time. It should be noted that the Tinkoff Bank telephone number is available around the clock.

Resolving issues for individuals

Use the free hotline ordinary people who are concerned with issues such as:

Overdue debt. Experts will instruct you on how to get out of this situation with the least difficulties, and tell you about ways to deposit funds to repay the loan.
Possibility of debt restructuring. It does not matter whether the loan was taken from this bank or received from another credit institution.
Getting a new loan. You can discuss the possibility of registration at more favorable rates.

Line for legal entities

There is a separate line for business at Tinkoff. As a rule, the majority legal entities prefer to use consultations from a personal manager. You can discuss the issue of opening a bank account with him by calling 8-800 755-11-10. In the future, the specialist will contact the client independently to inform about the stages of opening an account, as well as for advice on basic issues.

The voice menu that is announced when dialing a number is quite short and clear. By following his prompts, you can accurately select the desired item and get to the operator who will resolve the issue. In general, there are no complaints from users about the hotline of this credit institution. This is the case when user questions are answered by truly highly qualified specialists interested in customer satisfaction.

The first Internet bank "Tinkoff Credit Systems"

Tinkoff Bank has made a real revolution in the minds of consumers! Imagine an ideal bank, service in which takes just a few minutes, reliability at the level of the TOP 50 banking rating, the highest interest rates on deposits, access to your finances from anywhere in the world and the best hotline. This is fantastic, you say. But such a bank exists and it is Tinkoff Credit Systems Bank www.tcsbank.ru! This bank has no branches at all, but at the same time serves more than 2,000,000 clients throughout Russia! How does it work you ask? But if you think about it, branches are not really needed! We get several advantages at once:

Now you don't have to stand in lines
All operations can be carried out remotely
(via Internet banking or by calling the TKS bank hotline)
The loan is issued on individual terms
The map in Moscow is delivered by courier
99% of successfully resolved issues through the Call Center!

This is a revolution! The bank is part of the deposit insurance system, so all deposits up to 700,000 rubles are insured by the state. No extra workers, no rent for hundreds of additional offices made it possible to make interest rates on loans lower and higher on deposits.

To start working with TKS Bank, you must submit an application for a deposit or credit card on the bank’s website. Then, a courier will come to you and bring you a contract and a PLATINUM card. You can withdraw cash without interest at any ATM. You can top up your account in a dozen different ways!

Extra bonus!! Tinkoff credit systems increases the size of your deposit by 1.5% when you deposit money by bank transfer.

Example: Your contribution for 1 year of 100,000 rubles will bring you 11% per annum + 1.5% = 12.5% per annum! These are record figures for leading Russian banks!

A larger credit limit will be calculated based on your call to the Tinkoff Bank technical support hotline!

The most popular hotline numbers!